First go to www.procpr.org and log in with your username and password

Next click on "Profile" on the left hand menu and change your information. Finally, click "Save Changes."

You should have been sent a welcome email containing your username and password. Be sure to type your password exactly as it appears in the email. Your password is case sensitive, which means that "password", "Password", and "PASSWORD" are all different passwords. If this doesn't work, you can have your password reset here.

If you can't remember your username fill out the form below to let us know. Be sure to include your first and last name, and email address.

If you have forgotten your password and do not have the welcome email containing this information, you can have your password reset. An email message will be sent to the email address you used to sign up for the account containing instructions on how to reset your password.

Please make sure that your email system is not sending our emails to a "junk" or "bulk" folder. ProCPR will never send you unsolicited email.

If you do not receive an email (possibly due to a typo when you entered your address) please fill out the form below with either your username or your first and last name so we can look up your account quickly.

If you do not remember your username, use the contact form below to notify the ProCPR support staff. Be sure to include your first and last name and email address in the request.

Yes, the card issued by ProCPR is a valid CPR certificate for professionals looking to renew their CPR certification. It is comparable to CPR for the Professional Rescuer through Red Cross or American Heart Association. We are accepted at a rate of over 98% across the United States and Canada.

It is up to the discretion of each employer to choose whether they will accept the ProCPR certification. ProCPR offers a 30 day money-back guarantee if your employer chooses not to accept the certificate. Click here to fill out the form and request a refund. Please be aware that your card will no longer be valid in the ProCPR system if you are issued a refund.

ProCPR is accepted at a rate of over 98% across the United States and Canada. We welcome all questions from your employers about our accredited program.

It is up to the discretion of each individual employer to decide whether or not they will accept the ProCPR certification. It is suggested that you show the certificate or website (www.procpr.org) to your employer and let them decide.

If you call any other Curriculum provider, ie. American Heart Association or Red Cross, they will most likely tell you they do not recognize or accept our certificate. This is misleading because they do not have the authority to neither approve nor deny anyone's course but their own. In short, they are competitors to ProCPR; we provide an accredited equivalent certificate.

ProCPR meets or exceeds all of the AHA suggested training guidelines and strictly adheres to the latest ILCOR/ECC guidelines.

If you completed the 100% online recertification, we offer 2 Basic Continuing Education Credits which are equal to contact hours. At your request we would be glad to send you a continuing Education statement.

If you completed the "Blended Course" with a hands-on skill evaluation, we can give you 2 Basic Credits through CECBEMS (Continuing Education Coordinating Board for Emergency Medical Services). At your request we would be glad to send you an official statement of CECBEMS credits.

Not every licensing board offers the same amount of CEU's for our course, so please check with your agency for the number of hours that can be used for BLS or Healthcare Provider CPR certification. EMS professionals should check with their registration/licensure/certifying authority to determine if the course is recognized and approved for the purposes of renewing their registration, licensure, or certification.

The ProCPR certificate is valid for two years after passing the CPR certification test with a score of 85% or better.

The American Heart Association is the American Liaison to the ECC/ILCOR conference and has neither the authority to approve or disapprove any curriculum other than their own.

ProCPR adheres to the ECC/ILCOR and American Heart Association guidelines set forth by the latest ECC 2005 conference. ProCPR.org is not affiliated with the American Heart Association but is an accredited equivalence to the AHA guidelines. If a ProCPR customer were to contact the American Heart Association and ask if we are accepted by the AHA, they would respond by saying they do not recognize ProCPR as an AHA training center. This is correct but does not mean that we are not an accredited program that meets the requirements of the State, JCHAO or any other credentialing programs.

ProCPR is a fully accredited provider of both online and "Blended Course" CPR certification with an acceptance rate of 98%.

ProCPR is accepted widely by state licensing departments and privatized agencies alike. ProCPR was recently accredited for continued education credits by the CECBEMS accrediting board in Florida.

Web based training and Blended course CPR certification has been given credible support by research that backs the legitimacy of this type of program. Please let us know if you would like to receive our compliance statement, manual or blended course flow chart to clarify the procedures followed in this program.

ProCPR will fully refund your money if you are not accepted or if you are not fully satisfied with the CPR certification provided by ProCPR.

ProCPR's testing and certification is targeted to health care professionals. ProCPR is Adult / Infant / Child and is AED inclusive.

If you are looking for Basic Life Support, BLS, BCLS, or Healthcare Provider Level C, you are in the right place. ProCPR is the equivalent of these certifications.

ProCPR also adheres to the ECC/ILCOR and AHA recommendations set forth by the latest ECC 2005 conference. ProCPR is accepted over 98% of the time across the United States and Canada and follows the suggested AHA guidelines for Healthcare Provider CPR.

Yes, the card issued by ProCPR is a valid CPR certificate for professionals looking to renew their CPR certification. It is comparable to CPR for the Professional Rescuer through Red Cross or American Heart Association. We are accepted at a rate of over 98% across the United States and Canada.

You may take and retake the test as many times that you need to for free. It is only after passing the test and when you wish to print off your certificate that you must pay. Once you do pay, you may print off your certificate as many times as you like for free.

If you would like to review or study for the test, click the "Reviews" link on the left-hand menu. It will bring up all our training videos which you can watch for free.

We realize that some of our students are required to have a hands on skill evaluation as part of your two-year re-certification. We offer a blended course to offer all of our students more convenient training, at their own pace and fitting with their busy schedule.

With a blended course you take the cognitive test/challenge portion of your re-certification online with ProCPR and print out our blended course certificate.

To print the blended course certificate, please go to www.ProCPR.org and log in with your username and password. Then, after option 4, click on the [skill/eval] link and print your card.

Then, you would take this certificate to an instructor of your choosing or designated trainer for your employer, and they would evaluate your hands-on skills, usually in 5-10 minutes. Not as convenient, be we understand some employers are requiring this. After the skill evaluation the hands on instructor would co-sign the back of your card.

Thank you for choosing ProCPR for your online certification. You can print your blended course packet by clicking here.

Thank you for you interest in ProCPR for your online re-certification. Our review consists of just under 60 flash videos with training and review that are 2-5 minutes in length. The average length is about 2 1/2 minutes and all of the review can be done in around 3 hours. You could review all in one day with a break or two, or spend 15 minutes a day for about 3 weeks.

It's all up to you! The exam itself takes our customers between 10-20 minutes. As soon as you pass the exam you will be given the option to make a credit/debit card payment.

As soon as your payment is approved (usually just a few seconds) you will be given the option to print your certificate.

Yes, the ProCPR system requires each student to have a unique email address and username. If you do not have an email address, we recommend Google Mail (www.gmail.com). This is a free service, it is easy to use, and it takes less than 10 minutes to set up.

Credit card and debit card are the preferred methods of payment accepted by ProCPR. By paying using one of these methods, you will be granted immediate access to print your CPR certificate online. In special circumstances, we will accept alternative methods of payment, however.

Please contact the support staff if you would like more information on purchasing your certificate using a check or money order. Also be aware that you will be granted access to print your certificate only after the payment has been received.

If you do not have a different credit card you can try, please contact us and inquire about purchasing your certificate using a money order. Please be aware that you will be granted access to your certificate upon receipt of the money order.

Upon successful payment, you will receive a billing statement through email notifying you that the your payment has been received. If you did not receive this receipt, it is likely that there was a problem in the payment process. Please contact the ProCPR support staff if this has happened.

After you pass the CPR test with an 85% or better you will have the option to pay and receive your certificate immediately by printing it from your computer printer. Then just laminate the certificate for durability if you would like to.

You should receive your professional wallet card within 7-10 business days. Please verify that the address you entered during registration is accurate and complete.

First, make sure you are logged into the ProCPR website. If you have already paid for your certificate, a Print certificate link should be visible under the CPR heading on the left-hand side of the screen. If you do not see this option, there has been a problem with your payment. Make sure you have received a billing statement email from ProCPR. If you have not received this email, your payment was not properly processed. Contact the ProCPR support staff to verify this.

If you are viewing the HTML version of your certificate the display of the card with be affected by your browser settings. Typically if you are experiencing "overlapping text," it is because your font size is larger than normal. This is great for surfing, but not good for text meant to be printed at a certain size. Here is how to return your font size to normal in the three most popular browsers:

Internet Explorer

• Select "View" from your toolbar (push your "alt" key if you don't have a toolbar)
• Click "Text Size"
• Click "Medium"

FireFox (Recommended)

• Select "View" from your toolbar
• Click "Text Size"
• Click "Normal"

Safari

• Select "View" from your toolbar
• Click "Text Zoom"
• Click "100"

We are currently working on training courses for ACLS and PALS. We are very excited about adding more ways for Health Care Providers to save time, money, and headaches. If you would like to be informed when this new training becomes available, simply sign up for free at ProCPR and select to be included on our mailing list.

Yes, ProTrainings, Inc, offers three training sites. www.ProCPR.org, www.ProFirstAid.com, y ProBloodborne.com.

ProCPR

This course is for Healthcare Providers. It is CPR for Adult / Infant / Child and includes AED. This is primarily used by doctors, nurses, dentists and their assistants, ambulance drivers, and other similar occupations. The cost is $29.95 USD for a two year certificate.

ProFirstAid

This course is Workplace CPR for Adult / Infant / Child, medical First Aid, and includes AED. This is primarily used by teachers, coaches, daycare providers, and factory and construction workers who need to meet OSHA requirements. The cost is $39.95 USD for a two year certificate.

ProBloodborne

This course is for anyone who may come in contact with blood in the workplace. This includes healthcare providers, custodians, teachers, coaches, tattoo artists, plumbers, electricians, daycare providers, construction workers, and others. The cost is $19.95 USD for a one year certificate.

You may log in at any time during the two years your card is valid and print your certificate again, for free.

ProCPR does not currently offer any in-classroom training courses for the general public. Contact your nearest hospital or ambulance company for class schedules.