CPR Certification Risk Free, 200% Satisfaction Guarantee

Our Guarantee is Simple: 100% Guaranteed acceptance and satisfaction with our certification or your next course is on us.

ProCPR is one of the fastest growing training companies in the world, and we are so confident that you will love our course that if for ANY reason you are not 100% satisfied with our training and certification we will pay for your alternative training option. In addition, to ensure you are absolutely taken care of, we will locate and contact a class in your area before paying for it.* (see details below)

If you want to ensure that your employer will accept your ProCPR certification card, please visit our Guaranteed Acceptance Program that informs your employer about our accreditation and credentials.

Also, be aware of ProCPR's blended CPR program. This adds a 30-45 minute hands-on portion that will often satisfy an employer who does not approve of 100% online. This is very convenient and much more flexible than a classroom CPR certification course.

Better Business Bureau Member

* 200% Satisfaction Guarantee Description

1. First, determine the reason for dissatisfaction (Please do not request a refund if you are simply having technical problems accessing your certificate. Contact us and our support staff will assist you in obtaining your certificate.)

2. If you do not require another course, click here and we will issue you a 100% refund.

3. If you require another course, please contact our support to determine what alternative course you will need (1-888-406-7487 or support@protrainings.com).

  • A) Classroom Training
  • We will find a class in your area, gather contact information, and pay for the class once we have confirmed it with you.

    * ProCPR is not responsible for class cancelation or non-attendance

  • B) American Heart Online Key
  • We will purchase one of the below keys and locate a skill evaluator for you.

    AHA Online Keys:

    • AHA - BLS for Healthcare Providers Online part 1 (Equivalent to ProCPR)
    • AHA - Heartsaver® CPR & AED Online part 1 (Equivalent to ProCPR for Workplace)
    • AHA - Heartsaver® First Aid Online part 1 (Equivalent to ProFirstAid)
  • C) If we are unable to locate a class in your area or meet your needs we will issue you a 200% cash back refund

Final Rules and Details:

  • Does not apply to corporate accounts
  • Does not apply to people simply needing a blended ProTrainings course
  • Valid for 30 days after purchase of certificate
  • Disbursements cannot exceed 200% of the refunded course's purchase price
  • Alternative course may take 2-3 days to find and schedule
  • Alternative courses may not be 100% online

ProCPR reserves the right to issue refunds electronically or by mail.